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Introduces Frontliner AI

Frontline offers all-in-one growth tools to turn every inquiry into a paying customer — it engages your website visitors & incoming callers instantly, explains your services in a friendly way, follows up automatically, closes the sale, and collects payment — all while you sleep.

Frontliner puts your business growthin auto-pilot mode

From first contact to membership purchase to membership renewals — Frontliner handles complete lifecycle for engaging first timers to handle repeat customer request

Frontliner is your AI front desk — that never sleeps

Frontliner ensures no visitor or caller is missed — engaging, capturing, and converting them into loyal members with AI-powered follow-ups via Calls, Texts, and Emails 24×7. Frontliner summarises communication & ensures smart hands-off to humans only when needed.

AI website engager

  • Lives on your website (text + voice chat)
  • Educates visitors about your business & services
  • Builds trust and answers questions like a human
  • Converts browsers into paying members — in real time

AI call attender

  • Answers your clinic’s number 24×7
  • Handles inquiries, appointment requests, and membership sign-ups
  • Calls back missed leads before they go cold
  • Works while you’re busy with other customer — no human burnout

AI outreacher

  • Bulk AI-powered calls, texts, and emails
  • Welcomes new members, sends reminders, runs campaigns
  • Brings back cold leads and strengthens existing relationships
  • Works with your entire customer panel hands-free

Every clinic minute counts — Frontliner gives them back to you

Frontliner pays for itself by converting just one extra patient

Few ways in which Frontliner can help

You focus on real customer services while Frontliner focus on your repeat work

Frontliner attends your website visitors & incoming callers — 24×7

Up to 70% of customer drop-off in 30s without clarity. Frontliner engages instantly, explains your business in simple words, and turns drop-offs into loyal signups.

Frontliner sells subscription in a click

Customer hate filling out long subscription forms — platforms like Hint make them go through 5 separate steps just to purchase a membership, which creates frustration and increases the risk of drop-offs along the way. Frontliner membership purchase is 1-click affair right on your website, with no redirects, no extra steps, and no forms at all.

Frontliner welcomes new members warmly — & guides further with empathy

Frontliner welcomes every new customer with an instant, friendly call — guiding them through simple do’s and don’ts, explaining your clinic’s working days, and showing how they can easily book appointments through her. From the very first interaction, she makes customer feel informed, cared for, and truly at home in your business family.

Frontliner relives staff by handling routine work

Instead of spending 2–3 minutes per member on repetitive queries, bookings, and reminders, Frontliner takes care of it all automatically. Your team only steps in when exceptions arise — freeing them to focus on what truly matters: customer care.

Frontliner converts prospects into loyal memberships

Frontliner helps by converting visitors or callers into paying members by following up via AI Calls, Emails & Text — encouraging them to buy memberships or clear any doubts they may have

Frontliner reminds and follows-up about important activities

Frontliner automatically sends reminders AI calls, emails, texts — for membership purchases, renewals, appointments, and AWV visits etc — saving you 2–3 minutes per patient.

Frontliner summarises sentiments, conversations & feedbacks

Frontliner turns every customer call into a powerful snapshot — CX score, emotions, and handoff reasons in seconds. No missed concerns, no admin drag, just clear signals for what your customer felt and what needs action. Business doctors get time back while customer feel truly heard.

Frontliner outreaches your full customer panel in a click

Want to know which customer are hit by a heatwave? Frontliner checks-in in instantly through calls, flags risks, and books appointments. Flu shots, health fairs, AWVs—reach every member in one click. No more manual hustle of typing emails or dialling calls one by one—Frontliner does it all effortlessly in seconds.

Frontliner checks-in intermittently — from wellness check-in to post visit feedbacks

Frontliner automatically checks in with customer after their visit, collects feedback, and follows up in between to ensure they feel cared for. This strengthens their bond with your business and drives long-term membership loyalty.

Frontliner book’s time — takes appointment or meet & greet requests

Frontliner handles appointment or meet & greet requests on call, passes them to your team for confirmation, and updates customer instantly via email, SMS, text, or AI calls.

Frontliner works 24×7 — even after hours to engage potential members & sell membership

After hours, weekends, holidays—customer still reach out. Without support, leads drop and issues pile up. Frontliner keeps your clinic virtually open, handling queries, activations, welcome kits, and first appointments so no membership is lost.

Frequently asked questions

Built on world class architecture.
Modern. Fast. Secure.

What problem Frontliner is solving?

After google or social search, your visit always either call you or check your website — Frontliner handles both channels for you.Capture visitors in those critical first seconds, turning browsing into instant engagement—and engagement into immediate membership.

Simply connect Frontliner to your phone number and website — it engages visitors, answers calls, explains your business, builds trust, and sells memberships. Every lead is tracked, drop-offs get callbacks, and no opportunity is lost — delivering a hands-free growth engine that keeps your panel full.

How does Frontliner score against other agents?

We compared Frontliner againts the best specialised as well as generic agents out there and Frontliner showed a 17% higher impact than other agents.

Check the test results

How Frontliner works?

Frontliner integrates into your website and starts engaging with your members in minutes. Sign up on frontlinerai.com, setup Frontliner & add the embed code to your website. You can simply email the code to your technician too.

Can I personalise Frontliner?

Yes. Frontliner is a first customisable agent created for healthcare. Frontliner can fetch your website links. You can also upload additional knowledge base and let Frontliner respond the way you want.

How does Frontliner pricing work?

We offer simple pricing of $29 for our Frontliner Clarity Suite with per login pricing and $19 for our membership kit per clinic. We offer pay as you go pricing for omni channel outreach and Frontliner’s outcomes.

What's the foundation model for Frontliner?

Frontliner is built on most advanced anthropic model – Claude Sonnet 3.5 and gets upgraded to 3.7 as required. Its hallucination free and understand the context and content with precision.

I use Hint for memberships. Will Frontliner replace that?

No. Frontliner smart tiles also support adding external links. You can add your membership links so that all your links are in one place for your website visitors. That way you have also enjoy the power of Frontliner’s instant engagement and lead collection engine. Frontliner gives you complete freedom to configure your external links so that you can enjoy both – the goodness of hint memberships as well as the warmth of AI assistance.

What if I use another lead management system. Will Frontliner replace that?

No. Keep Frontliner as your website instant engagement assistant. Every month download the leads collected by Frontliner and upload it to your core lead management tool. No restrictions.

I already use Spruce for patient communication. Will Frontliner replace that?

No. Frontliner doesn’t mandate any replacement. Using Frontliner’s other mods like communication, tasks etc is not mandatory. Frontliner can continue to be your instant engagement agent for website visitors while keeping your freedom to use any other tool intact.

Does Frontliner offer a free trial?

While Frontliner cannot be kept free due to involved AI cost, we offer 15-day-trial for all other mods.

Can I import or export data from Frontliner?

Yes! Getting your existing data in or out is easy. Simply export your existing customers to a .csv file and import them within a couple of clicks. Same for the exports. Enjoy your freedom.

Frontliner AI is an all-in-one business growth engine

Frontliner runs acquisition, conversion, onboarding, payments, and outreach in one flow. Capture website visitors & incoming callers in those critical first seconds, turning browsing into instant engagement—and engagement into immediate membership.

Meet Frontliner : AI Powered Growth Engine for business

© 2025 • Frontliner AI